Terms & Conditions

This page (together with our Privacy Policy, Terms of Website Use and Website Acceptable Use Policy) tells you information about us and the legal terms and conditions ("Terms") on which we supply any of the products ("Products") listed on our website ("our site") to you.

These Terms will apply to any contract between us for the sale of Products to you ("Contract"). Please read these Terms carefully and make sure that you understand them, before ordering any Products from our site.  Please note that before placing an order you will be asked to agree to these Terms.

Please click on the button marked "I Accept" at the end of these Terms if you accept them. If you refuse to accept these Terms, you will not be able to order any Products from our site.

You should print a copy of these Terms or save them to your computer for future reference.

We amend these Terms from time to time as set out in clause 7. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.

These Terms, and any Contract between us, are only in the English language.

1. Information about us 

  • 1.1     We operate the website www.ParkPups.com. We are PARKPUPS LIMITED, a company registered in England and Wales under company number 8159186 and with our registered office at 145 - 147 St John’s Street London EC1V 4PW. 
  • 1.2     To contact us, please see our Contact Us page.

2. Our Products

  • 2.1     The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.
  • 2.2     The packaging of the Products may vary from that shown on images on our site.
  • 2.3     All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is not available and we will not process your order if made.
  • 2.4     Unfortunately we do not supply Products to persons located outside the United Kingdom. You confirm that in entering into any Contract with us you are located in the United Kingdom and that the Products you purchase will be used in that location.

3. Use of our site

  • Your use of our site is governed by our Terms of website use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

4. How we use your personal information

  • We only use your personal information in accordance our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

5. Acting as a consumer

  • 5.1     You confirm that in entering into any Contract with us you are acting as a consumer and not in connection with any business.
  • 5.2     You may only purchase Products from our site if you are at least 18 years old.
  • 5.3     As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

6. How the contract is formed between you and us

  • 6.1     For the steps you need to take to place on order on our site, please see our How To Shop At ParkPups section.
  • 6.2     Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
  • 6.3     After you place an order, you will receive an e-mail from us acknowledging that we have received your order and, subject to clearance of your payment, you will be permitted to download the Product. 

7. Our right to vary these terms

  • 7.1     We may revise these Terms from time to time in the following circumstances:  
    • 7.1.1     changes in how we accept payment from you; 
    • 7.1.2     changes in relevant laws and regulatory requirements.
  • 7.2     Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
  • 7.3     Whenever we revise these Terms in accordance with this clause 7, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

8. Your cancellation and refund rights

  • 8.1     As a consumer, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000 (the “Regulations”) during the period set out below in clause 8.2 (the “Cooling Off Period”). This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product , you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract under these regulations is available from your local Citizens' Advice Bureau or Trading Standards office.
  • 8.2     The Cooling Off Period for any downloadable Product starts on the day after the date on which the Download is made available to you for electronic download and runs for 14 working days thereafter.
  • 8.3     Please note that you are no longer entitled to cancel a Contract if performance has begun, with your agreement, before the end of the 14 working days period. You acknowledge and agree that when you purchase a downloadable Product, once the Product including any license key has been downloaded to a personal computer you have waived your right to cancellation as performance has begun, with your agreement, before the end of the Cooling Off Period. This exception applies in particular to the download of E-books, whether a license key is used for initiating the download or not. Downloading the E-book constitutes a waiver to your right to cancellation during the Cooling Off Period. Once you have initiated the download you may no longer cancel the Contract.
  • 8.4     To cancel a Contract, you must contact us in writing by sending an e-mail to Admin@ParkPups.com or parkpups@btinternet.com. You may wish to keep a copy of your cancellation notification for your own records.
  • 8.5     You will receive a full refund of the price you paid for the Products. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation as described in clause 8.5.
  • 8.6     If any Product is faulty or mis-described, we will refund the price of a defective Product in full.
  • 8.7     We will refund you on the credit card or debit card used by you to pay.
  • 8.8     Details of your legal right to cancel and an explanation of how to exercise it are provided in the Dispatch Confirmation.
  • 8.9     As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 8 or these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

9. No international supply

  • Unfortunately, we do not supply Products to persons outside the UK. When you submit an order for any Product you warrant that you are resident in the UK and that you will use the Product only within the UK.

10. Price of products

  • 10.1     The prices of the Products will be as quoted on our site from time to time. We take all reasonable care to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of Product(s) you ordered, please see clause 10.4 for what happens in this event.
  • 10.2     Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed.
  • 10.3     The price of a Product includes VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.
  • 10.4     Our site contains a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our site may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Products to you at the incorrect (lower) price.

11. How to pay

  • 11.1     You can only pay for Products using a debit card or credit card as indicated on the website.
  • 11.2     Payment for the Products is in advance.

12. Grant and scope of licence

  • 12.1     In consideration of the payment of the price of the Product, we hereby grant to you a non-exclusive, non-transferable licence to use the Product in the UK on the terms set out below.
  • 12.2     You may:
    •     12.2.1 install and use the Product for your personal purposes only on one CPU;
    •     12.2.2 provided it is used on only one computer at any one time, transfer the Product from one computer to another;
    •     12.2.3 make up to 2 copies of the Product for back-up purposes only.

13. Restrictions

  • 13.1      Except as expressly set out in these terms or as permitted by any local law, you undertake:
    •     13.1.1 not to copy the Product except where such copying is incidental to normal use of the Product or where it is necessary for the purpose of back-up or operational security;
    •     13.1.2  not to rent, lease, sub-license, loan, translate, merge, adapt, vary or modify the Product;
    •     13.1.3 to include our copyright notice on all entire and partial copies of the Product in any form;
    •     13.1.4 not to provide, or otherwise make available, the Product in any form, in whole or in part to any person without prior written consent from us.

14. Intellectual property rights

  • 14.1     You acknowledge that all intellectual property rights in the Product throughout the world belong to us, that rights in the Product are licensed (not sold) to you, and that you have no rights in, or to, the Product other than the right to use it in accordance with these terms.
  • 14.2     Where appropriate the integrity of the Product is protected by technical protection measures (TPM) so that the intellectual property rights, including copyright, in our Product are not misappropriated.  You must not attempt in any way to remove or circumvent any such TPM, nor to apply, manufacture for sale, hire, import, distribute, sell, nor let, offer, advertise or expose for sale or hire, nor have in your possession for private or commercial purposes, any means whose sole intended purpose is to facilitate the unauthorised removal or circumvention of such TPM.

15. Our liability

  • 15.1     If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
  • 15.2     We only supply the Products for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • 15.3 We do not in any way exclude or limit our liability for:
    •     15.3.1 death or personal injury caused by our negligence;
    •     15.3.2 fraud or fraudulent misrepresentation;
    •     15.3.3 any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
    •     15.3.4 any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
    •     15.3.5 defective products under the Consumer Protection Act 1987.

16. Events outside our control

  • 16.1     We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 16.2. 
  • 16.2     An "Event Outside Our Control" means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
  • 16.3     If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
    • 16.3.1     we will contact you as soon as reasonably possible to notify you; and
    • 16.3.2     our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

17. Communications between us

  • 17.1     When we refer, in these Terms, to "in writing", this will include e-mail.
  • 17.2     If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail at Admin@ParkPups.com or parkpups@btinternet.com. We will confirm receipt of this by contacting you in writing, normally by e-mail. If you are a consumer and exercising your right to cancel under clause 8, please see that clause 8 for how to tell us this.
  • 17.3     If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
  • 17.4     If you are a business, please note that any notice given by you to us, or by us to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

18. Other important terms

  • 18.1     We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
  • 18.2     You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
  • 18.3     This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
  • 18.4     Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
  • 18.5     If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
  • 18.6     These Terms are governed by English law. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.

 

Terms of Acceptable Use

 

This acceptable use policy sets out the terms between you and us under which you may access our website www.ParkPups.come ("our site"). This acceptable use policy applies to all users of, and visitors to, our site.

Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.

Www.Parkpups.com is a site operated by ParkPups Limited ("we" or "us"), a company registered in England and Wales under company number 8159186 and with our registered office at 145 - 147 St John’s Street London EC1V 4PW. 

Prohibited uses

You may use our site only for lawful purposes.  You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms.
  • Bulletin boards.

Interactive Services

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site ("contributions"), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • Be accurate (where they state facts).
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person.
  • Contain any material which is obscene, offensive, hateful or inflammatory.
  • Promote sexually explicit material.
  • Promote violence.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any copyright, database right or trade mark of any other person.
  • Be likely to deceive any person.
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • Promote any illegal activity.
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • Give the impression that they emanate from us, if this is not the case.
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate. 

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy.  The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

 

Terms of Website Use

 

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.ParkPups.com ("our site"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

Www.ParkPups.com is a site operated by PARKPUPS LIMITED ("we" or "us"), a company registered in England and Wales under company number 8159186 and with our registered office at 145 - 147 St John’s Street London EC1V 4PW. 

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

When using our site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to our site.  You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them. 

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed.  We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and

whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions concluded through our site

Contracts for the supply of products formed through our site or as a result of visits made by you are governed by our terms and conditions of supply.

Uploading material to our site

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty. 

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of material on our site other than that set out above, please address your request to Admin@ParkPups.com.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. 

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. 

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Trade marks

"ParkPups" and "Park Pups" are registered trade marks of ParkPups Limited.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact Admin@ParkPups.com.

Thank you for visiting our site.

 

How To Shop At ParkPups 

BUYING A BUNDLE

1.   BROWSE THE BOOKS

Browse the books available and decide which one you’d like.

2.   CLICK TO BUY

Browse the bundles available and click the ‘Buy Bundle’ Button.

3.   REGISTRATION

Then you arrive at the registration page. Enter your details and generate a ParkPups’ user name and password. This means that next time you come to ParkPups.com you can sign in and gain access to the turn page copy of the book you’ve selected and the audio version as well as the MP3 download of the song and Ebooks and Busy Books you’ve bought.

4.   SELECT YOUR BOOK

Once you’ve registered and agreed to the terms and conditions, you’re asked to select the book you’ve decided to buy.

5.   PAYPAL

Then you’re taken through to PayPal where postage and packing will be added to your order and you will enter your payment details. You’ll know it’s connected to our site as you’ll see us all there.

6. STOCKROOM

When your payment has been accepted, you are directed straight back to the ParkPups’ Stock Room where all the downloads associated with the bundle you have bought will be waiting for you.

7.   PARKPUPS GET TO WORK

If you’ve bought a bundle with merchandise included, PayPal sends us an email to notify us. You will receive an email confirming your order and we get to work packaging up your goods. 

8.   POST

We send our packages out first class and they take between three and five working days to arrive with you. We will notify you if it’s going to take more than five working days. We love our international friends, but don’t send products to addresses outside the UK yet.

9.   RETURNS

We hope you love your ParkPup products, but if you change your mind and return them to us un-used, in their original condition and packaging within 14 days of having received them we will give you a full refund.

This doesn’t apply to downloadable products because the moment you’ve downloaded them, they’re used.

10.   DAMAGES

We hope your ParkPup products arrive in perfect condition, but if they’re not, please return them to us and we will replace them for you.

11.   CONTACT US

If you have any queries about your order you can contact us as admin@ParkPups.com.

 

BUYING IN THE SHOP

1.   PICK A PRODUCT

When you click on the ‘go to checkout’ or ‘pay now’ buttons, you’ll be taken away from ParkPups to PayPal. You’ll know it’s connected to our site because you’ll see us all there. You’ll be given a chance to review and edit your order before confirming payment. As soon as your payment has been accepted, you’ll be directed back to ParkPups.com.

  • If you’ve bought downloadable products, you’ll be taken to our Stock Room, where all the PDFs and MP3s you’ve bought are available for you to download and enjoy.
  • If you’ve bought something from the shop, you’ll be taken back to ParkPups homepage so you can continue having fun exploring HQ. 

2.   PARKPUPS GET TO WORK

PayPal sends us an email to tell us the details of your order. We email you an order confirmation and get busy packaging up your goods.

3.   POST

We send our packages out first class and they take between 3 and 5 working days to arrive with you. We love our international friends, but don’t send products to addresses outside the UK yet.

4.   RETURNS

We hope you love your ParkPups products, but if you change your mind and return them to us un-used, in their original condition and packaging within 14 days of having received them we will give you a full refund. 

This doesn’t apply to downloadable products because the moment you’ve downloaded them, they’re used.

5. DAMAGES

We hope your ParkPups products arrive in perfect condition, but if they’re not, please return them to us and we will replace them for you.

6. CONTACT US

If you have any queries about your order you can contact us as admin@ParkPups.com.